Right of withdrawal
(1) If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
(2) If you, as a consumer, exercise your right of withdrawal in accordance with paragraph 1, you shall bear the regular costs of return.
(3) In addition, the provisions for the right of withdrawal shall apply as detailed in the following
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us [EUROMAX GmbH, Alter Hellweg 36, 44379 Dortmund, Germany, represented by Ismail Akar, telephone number: +49 (0) 231 / 88 23 82 82, fax number: +49 0231 / 33 41 29, email address: info@spiegelmax.de ] of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear statement on our website ( spiegelmax.de ). If you make use of this option, we will send you a confirmation of receipt of such a withdrawal immediately (e.g. by email).
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to (if applicable, the name and address of the person authorized by you to receive the goods) promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
(4) According to Section 312g II No. 1 of the German Civil Code (BGB), the right of withdrawal does not apply to distance selling contracts for the delivery of goods that were manufactured according to customer specifications or that are clearly tailored to personal needs or that, due to their nature, are not suitable for return or can spoil quickly or whose expiration date would be exceeded.